![]() Launcher problems on macOS are usually resolved by deleting all Yousician files from your Mac and installing the app again from our website. Windows N/KNĬheck from Windows support, that your PC has the required media features for Windows N/KN editions installed. However, if this still didn’t help, please install the latest updates to Windows. In this case, try to run Yousician again - the installation might have succeeded well enough to fix the issue. ![]() Note that the C++ Redistributable installer may fail on an error. You can also try to solve the issue by installing the Microsoft C++ Redistributable package. To fix the issue, you can install the latest updates from Windows Update. Yousician might not start if you are running Windows 8.1 and have not installed the latest OS updates. Find information from Windows support about disk cleanup. Run a disk cleanup to remove temporary files.While there were no big issues with HSF+, it wasn’t build for modern storage like SSDs. APFS is the successor to HSF+, the company’s longtime file system on Macs, and is also the default file system in iOS, watchOS and tvOS. If you can't find the AppData folder, check instructions from Windows support about showing hidden files. macOS High Sierra brings the new Apple File System (APFS) to your Mac. Delete the following folders (the folder directory may vary depending on your Windows username):Ĭ:\Users\username\AppData\Roaming\Yousician, C:\Users\username\AppData\Roaming\Yousician Launcher and C:\users\username\AppData\LocalLow\Yousician.Find information from Windows support about removing programs. You can find platform specific troubleshooting tips below. If you use a firewall/anti-virus software, ensure that it is not blocking Yousician access to the Internet. Check also that you have a working Internet connection. If Yousician is not launching, check that Yousician is compatible with your OS version.
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